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Privacy Policy

Last Updated: July 27, 2026

FUEsion Hair Clinics (“FUEsion,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, submit an inquiry, schedule a consultation, receive services, or communicate with us by telephone, email, text message, or other means.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following categories of information:

Personal Information

This may include:

  • First and last name

  • Email address

  • Telephone number

  • City and state

  • Mailing address

  • Appointment and consultation information

  • Other information you voluntarily provide

Health and Treatment Information

When you inquire about or receive hair-restoration or related services, you may voluntarily provide information concerning:

  • Hair-loss concerns

  • Treatment goals and preferences

  • Medical history

  • Medications

  • Photographs

  • Previous procedures

  • Other health-related information relevant to your consultation or treatment

Please do not submit sensitive medical information through an unsecured website form or text message unless specifically requested through an authorized communication channel.

Payment Information

When you purchase a product or service, payment information may be collected and processed by our authorized payment-processing providers. We generally do not directly store complete payment-card information.

Website and Device Information

We may automatically collect information such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages viewed

  • Dates and times of visits

  • Website interactions

  • Cookie and analytics information

Communications Information

We may maintain records of communications you have with us, including telephone calls, emails, website chat conversations, appointment requests, and SMS or MMS messages.

 

2. How We Use Your Information

We may use your information to:

  • Respond to questions and consultation requests

  • Schedule, confirm, reschedule, or cancel appointments

  • Provide requested products, services, and support

  • Communicate about your inquiry, consultation, treatment, or account

  • Send appointment reminders and service-related notifications

  • Process payments and transactions

  • Personalize your experience

  • Improve our website, services, and communications

  • Send marketing or promotional communications when you have provided the required consent

  • Maintain business, security, and compliance records

  • Prevent fraud, misuse, or unauthorized activity

  • Enforce our agreements and policies

  • Comply with applicable legal obligations

 

3. SMS and Text Message Communications

Consent to Receive Messages

When you voluntarily provide your mobile telephone number and affirmatively opt in to text messaging, you authorize FUEsion Hair Clinics to send you SMS or MMS messages at the number provided.

Depending on the consent you provide, messages may include:

  • Responses to your inquiries

  • Consultation and appointment communications

  • Appointment confirmations and reminders

  • Scheduling updates

  • Treatment or service information

  • Customer-support communications

  • Follow-up messages

  • Promotional offers and marketing communications

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Automated Technology

Messages may be sent using an automatic telephone dialing system, automated messaging platform, or other automated technology.

Message Frequency and Charges

Message frequency varies depending on your interactions with us and the communications you request.

Message and data rates may apply according to your mobile carrier and service plan.

Opting Out

You may opt out of text messages at any time by replying STOP to a message.

After you submit an opt-out request, you may receive one final message confirming that your request has been processed. After that confirmation, we will not send additional text messages covered by that consent unless you subsequently opt in again.

Help

For assistance, reply HELP to a message, call us at (424) 363-7034, or email contact@fuesionhairclinicslittleton.com.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless carrier and is outside our complete control.

Mobile Information and SMS Consent Data

We do not sell, rent, share, or disclose mobile telephone numbers, SMS opt-in data, or text messaging consent information to third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to service providers that help us deliver and support our messaging program, such as telecommunications providers, messaging-platform providers, customer-support providers, and technology vendors. These providers may use the information only to perform services on our behalf and may not use it for their own marketing or promotional purposes.

The foregoing restriction does not prohibit disclosures required by law or disclosures necessary to prevent fraud, protect safety, enforce our rights, or facilitate a business transaction as described in this Privacy Policy.

 

4. Email Communications

When permitted by applicable law, we may send you emails concerning appointments, services, educational information, news, or promotional offers.

You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email. Even after opting out of promotional emails, you may continue to receive non-promotional communications concerning appointments, transactions, services, legal notices, or other existing relationships with us.

 

5. How We Disclose Information

We do not sell or rent your personal information.

We may disclose information in the following circumstances:

Service Providers

We may provide information to trusted service providers that perform services on our behalf, including:

  • Website hosting

  • Appointment scheduling

  • Customer relationship management

  • Communications delivery

  • Payment processing

  • Analytics

  • Information technology

  • Security

  • Marketing support

  • Professional advisory services

These providers are permitted to process information only as necessary to perform their contracted services, subject to applicable agreements and legal requirements.

Participating Clinics and Medical Professionals

When necessary to respond to an inquiry, arrange a consultation, or provide requested services, we may disclose relevant information to an affiliated or participating FUEsion Hair Clinics location, independently operated clinic, physician, medical professional, or authorized team member involved in your care or consultation.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, subpoena, court order, or lawful government request

  • Protect the rights, property, or safety of FUEsion Hair Clinics, our patients, customers, personnel, or others

  • Investigate suspected fraud, abuse, security incidents, or unlawful conduct

  • Enforce our agreements, policies, and legal rights

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal protections.

 

6. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate the website

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance

  • Measure advertising effectiveness

  • Detect security threats

  • Personalize content and marketing

You may control cookies through your browser settings. Disabling certain cookies may affect the availability or performance of website features.

 

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.

However, no website, transmission method, electronic storage system, email, or text messaging system can be guaranteed to be completely secure. You should use appropriate caution when submitting sensitive information electronically.

 

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services

  • Maintain patient, customer, and business records

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal, tax, accounting, and regulatory requirements

  • Resolve disputes

  • Prevent fraud

  • Enforce our agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

 

9. Your Privacy Choices

Subject to applicable law, you may request that we:

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete certain information

  • Restrict or object to certain uses

  • Provide information about applicable disclosures

  • Withdraw consent where processing is based on consent

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing a request. Certain information may be retained when required or permitted by law.

 

10. State-Specific Privacy Rights

Residents of certain states may have additional privacy rights under applicable state law. These rights may include access, correction, deletion, data portability, and the right to opt out of certain types of data processing.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

 

11. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information directly from children under 18 without authorization from a parent or legal guardian.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete or appropriately handle that information.

 

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, practices, technologies, or legal obligations.

When changes are made, we will revise the “Last Updated” date. Material changes may also be communicated through the website or other appropriate means.

 

14. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

FUEsion Hair Clinics
Email: contact@fuesionhairclinicslittleton.com
Phone: (424) 363-7034

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